Job Description
Join our dynamic team at the prestigious Grand Oaks Hotel in the heart of New Orleans! We're seeking a charismatic Part-Time Evening Receptionist to be the first point of contact for our guests during vibrant evening hours. This role offers the perfect blend of hospitality excellence and flexible scheduling, ideal for students or professionals seeking supplemental income. Enjoy our prime French Quarter location while providing exceptional service in a luxury environment. Competitive hourly rate with potential for tips and complimentary meal privileges. Apply today to become part of New Orleans' most welcoming hotel team!
Responsibilities
- Warmly greet and register/check out guests with efficiency and professionalism
- Manage multi-line phone system and route inquiries appropriately
- Handle guest requests, concerns, and special accommodations
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and security teams
- Uphold hotel safety standards and emergency protocols
- Perform nightly reconciliation of cash transactions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience
- Exceptional communication and interpersonal skills
- Proficient with hotel management software (Opera, etc.)
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Evening/weekend availability mandatory
- Positive attitude and problem-solving mindset