Job Description
Join our dynamic team as a Part-Time Evening Receptionist at Premier Hospitality Group in Houston! We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during evening hours. This role is perfect for students or professionals seeking flexible evening schedules while gaining valuable hospitality experience. Enjoy a supportive environment with competitive pay and opportunities for growth.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone systems and route calls appropriately
- Maintain accurate guest records and reservation systems
- Process payments and manage billing transactions
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and service
- Handle emergency situations calmly and efficiently
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Propertyware)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of MS Office Suite
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license preferred