Job Description
Join our award-winning team at Grand Oasis Resort as a Part-Time Evening Receptionist and become the first point of contact for our discerning guests. This role offers flexible evening hours (4 PM - 12 AM) in a vibrant Las Vegas setting. You'll manage front desk operations, ensure exceptional guest experiences, and contribute to our reputation as a premier hospitality destination. Perfect for students or professionals seeking supplemental income with growth opportunities.
Responsibilities
- Manage check-in/check-out processes for hotel guests using PMS software
- Handle guest inquiries, complaints, and requests with professionalism
- Process payments, manage cash drawer, and reconcile daily transactions
- Maintain accurate reservation records and room status updates
- Coordinate with housekeeping and security departments
- Assist with valet operations and luggage handling
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service or front desk experience
- Proficiency in hotel management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic knowledge of Las Vegas attractions and services
- Flexible availability including weekends and holidays
- Valid Nevada gaming work card (if required)