Job Description
Join our dynamic team as a Part-Time Evening Receptionist at Premier Hospitality Group! We're seeking a polished and professional individual to provide exceptional guest experiences during our evening hours. This role is perfect for students, career changers, or those seeking flexible evening schedules in the heart of Raleigh's vibrant hospitality scene. Enjoy competitive compensation, a supportive work environment, and the opportunity to grow within our award-winning organization.
Responsibilities
- Manage front desk operations including guest check-in/check-out and reservation management
- Handle multi-line phone system with exceptional professionalism and courtesy
- Process payments, manage cash transactions, and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless guest services
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Maintain cleanliness and organization of lobby and common areas
- Assist with administrative tasks including filing, data entry, and report generation
Qualifications
- High school diploma or equivalent; hospitality or customer service certification preferred
- 1+ years of front desk or reception experience in a hospitality setting
- Exceptional communication and interpersonal skills with a warm, approachable demeanor
- Proficiency in reservation systems (e.g., Opera, Delphi) and Microsoft Office Suite
- Strong organizational abilities with attention to detail and multitasking capabilities
- Ability to work independently and make sound decisions during evening hours
- Flexible availability including weekends and holidays as needed
- Valid North Carolina driver's license and reliable transportation