Job Description
Join our dynamic team at Charlotte Hospitality Group and enjoy the perfect work-life balance with flexible evening and weekend shifts! We're seeking passionate individuals to deliver exceptional guest experiences while accommodating your personal schedule. Our supportive culture offers competitive pay, free parking, and opportunities for advancement in the heart of Uptown Charlotte.
Responsibilities
- Deliver outstanding customer service during evening and weekend shifts
- Manage guest check-in/check-out processes efficiently
- Handle reservations and inquiries with professionalism
- Maintain pristine facility standards during assigned hours
- Collaborate with day-shift teams for seamless operations
- Resolve guest concerns promptly and diplomatically
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability for evenings (4 PM - 12 AM) and weekends
- Strong communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Proficient in property management systems
- Flexible scheduling needs accommodated