Job Description
Join Urban Retail Solutions as a Part-Time Evening Customer Service Specialist and enjoy the flexibility you deserve! Perfect for students, parents, or anyone seeking a balanced work-life schedule. Our Fresno location offers a dynamic retail environment with competitive pay and growth opportunities. Work evenings (4 PM - 9 PM) while making a positive impact on our community. We provide comprehensive training and a supportive team culture focused on your success.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain organized store displays
- Assist with merchandising and promotional campaigns
- Resolve customer inquiries with professionalism and empathy
- Collaborate with evening shift team members to achieve daily goals
- Uphold store safety and cleanliness standards
Qualifications
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Availability for evening shifts (4 PM - 9 PM) and weekends
- Strong communication and problem-solving skills
- Basic math proficiency for handling cash transactions
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and team-oriented mindset
- Must be at least 18 years old