Job Description
Join our vibrant team at Urban Hospitality Group, where we're urgently seeking enthusiastic Evening Part-Time Associates to deliver exceptional guest experiences in Austin's dynamic hospitality scene. No prior experience is required – we provide comprehensive training! Enjoy a flexible evening schedule (4 PM - 10 PM) perfect for students, parents, or anyone seeking work-life balance. Our premium work environment offers competitive pay, growth opportunities, and a supportive culture. Be part of Austin's thriving service industry while building transferable skills!
Responsibilities
- Deliver outstanding customer service with a warm, professional demeanor
- Manage guest check-ins, inquiries, and reservations efficiently
- Operate POS systems and maintain accurate transaction records
- Collaborate with team members to ensure seamless operations
- Uphold cleanliness and safety standards across all areas
- Resolve guest concerns promptly and escalate complex issues
- Contribute to a positive, inclusive team atmosphere
Qualifications
- No prior experience required – we train all team members!
- Must be available for evening shifts (4 PM - 10 PM, 3-4 days/week)
- Strong communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Basic computer literacy and comfort with technology
- Reliable transportation to Austin location
- Positive attitude and commitment to customer satisfaction
- Must be 18+ years old