Job Description
Join our dynamic healthcare team as a Part-Time Evening Customer Service Associate! We offer flexible evening schedules perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment dedicated to serving Fresno's diverse community.
Why Work With Us?
- Flexible evening shifts (4:00 PM - 9:00 PM)
- Competitive hourly pay plus benefits
- Opportunities for advancement
- Free parking and convenient location
Responsibilities
- Handle patient inquiries with empathy and accuracy
- Manage appointment scheduling and registrations
- Process insurance verifications and billing paperwork
- Maintain detailed patient records in electronic systems
- Collaborate with healthcare providers to ensure seamless care
- Resolve billing discrepancies promptly
- Support evening clinic operations as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Basic knowledge of medical terminology
- Proficient in Microsoft Office and EMR systems
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Valid California driver's license (if transporting patients)
- Spanish fluency a plus