Job Description
Join our dynamic team at Urban Retail Hub as a Part-Time Evening Customer Service Associate! We're seeking energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This is an immediate opportunity to join a forward-thinking retail environment where your contributions directly impact customer satisfaction and store success. Enjoy flexible scheduling, competitive pay, and a vibrant team culture focused on growth and recognition.
Responsibilities
- Deliver outstanding customer service during evening operations
- Process transactions accurately and efficiently using POS systems
- Manage inventory and restock merchandise during evening shifts
- Assist with store closing procedures including cleaning and securing premises
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with evening team to maintain visual merchandising standards
- Support loss prevention protocols during high-traffic evening hours
Qualifications
- Previous customer service or retail experience preferred
- Availability to work evenings (4 PM - 10 PM) including weekends
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to South Charlotte location
- Positive attitude and team-oriented mindset
- Quick learner adaptable to fast-paced environments