Job Description
Are you looking for a flexible evening opportunity in Columbus, OH?
We are currently seeking motivated individuals to join our team as Part-Time Evening Customer Service Associates. This role is perfect for students, parents, or anyone seeking a work-life balance with a competitive hourly rate. No prior experience is required—we provide on-the-job training to help you succeed.
As a member of our Columbus team, you will play a vital role in ensuring our clients receive top-tier service after hours. We pride ourselves on a modern, supportive, and high-converting work environment where your growth is our priority.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat during evening shifts.
- Process customer orders and returns accurately and efficiently.
- Maintain a clean, organized, and welcoming workspace.
- Collaborate with the day-shift team to ensure seamless operations.
- Document customer feedback and interactions using our CRM software.
- Resolve customer issues with a focus on satisfaction and retention.
Qualifications
- High school diploma or GED is preferred but not strictly required.
- No experience necessary—we teach you everything you need to know.
- Strong interpersonal and communication skills.
- Reliable internet connection and a quiet workspace for remote or hybrid options.
- Ability to work evenings (e.g., 4:00 PM – 10:00 PM) and occasional weekends.
- Basic computer literacy and typing speed of 35+ WPM.