Job Description
Join our dynamic retail team as a Part-Time Evening Customer Service Associate in the heart of Manhattan. This role offers flexible evening hours (4 PM - 10 PM) perfect for students, professionals, or anyone seeking supplemental income. You'll be the face of our premium brand, delivering exceptional experiences to discerning New York clientele while building valuable retail skills in a fast-paced environment.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer inquiries and address concerns with professionalism
- Maintain store appearance standards and cleanliness protocols
- Collaborate with evening shift team to ensure seamless operations
- Support loss prevention measures and security procedures
Qualifications
- Previous retail or customer service experience preferred
- Availability to work evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand/walk for extended periods
- Attention to detail and organizational abilities
- Must be 18+ years old with legal work authorization