Job Description
We are seeking a dedicated and friendly Part-Time Evening Customer Service Assistant to join our growing team in London. This is an entry-level role perfect for students or those looking for flexible evening shifts. You will play a crucial role in ensuring our clients have an exceptional experience during our evening operations.
Why Join Us?
- Flexible working hours perfect for work-life balance.
- Competitive hourly rates within the UK living wage guidelines.
- Comprehensive training provided for all new starters.
- Supportive and inclusive work environment.
Responsibilities
- Greet and assist customers with inquiries regarding our services and products.
- Process transactions accurately using point-of-sale (POS) systems.
- Handle customer complaints and resolve issues with patience and professionalism.
- Maintain a clean, organized, and welcoming store environment.
- Collaborate with the day shift team to ensure seamless handover of information.
- Monitor inventory levels and assist with basic stock replenishment.
- Upsell products and services to meet team targets.
Qualifications
- High school diploma or equivalent qualification.
- Previous customer service experience is a plus, but not required.
- Excellent verbal communication and interpersonal skills.
- Ability to work evenings and weekends as part of the schedule.
- Strong attention to detail and accuracy in financial transactions.
- Proficiency with computers and standard office software.
- Reliable and punctual work ethic.