Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Charlotte! No experience needed—we provide comprehensive training and a flexible schedule perfect for students, parents, or anyone seeking work-life balance. Earn competitive pay while building valuable skills in a supportive, growth-oriented environment.
What We Offer:
- Competitive hourly rate + performance bonuses
- Flexible shifts (mornings, afternoons, weekends)
- Free professional development training
- Collaborative team culture
- Clear career advancement path
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues efficiently
- Document interactions in CRM systems
- Collaborate with team to improve customer experience
- Meet performance metrics for response time
- Participate in weekly training sessions
- Support marketing initiatives during peak seasons
Qualifications
- High school diploma or equivalent required
- Excellent communication skills (written/verbal)
- Basic computer proficiency
- Strong problem-solving abilities
- Positive, customer-focused attitude
- Reliable transportation to downtown Charlotte
- Ability to work independently and in teams
- Flexible availability (15-25 hours/week)