Job Description
Join FlexCare Solutions and kickstart your career with a flexible, no-experience-required part-time role in Long Beach! We're seeking motivated individuals to deliver exceptional customer support while enjoying adaptable scheduling that fits your lifestyle. Perfect for students, career changers, or anyone seeking work-life balance.
Why FlexCare?
- Competitive hourly pay with growth opportunities
- Free on-the-job training and skill development
- Hybrid work options (2 days remote/week)
- Health benefits for part-timers (20+ hrs/week)
- Referral bonuses and performance incentives
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions using CRM software
- Collaborate with support team for complex cases
- Maintain product knowledge through training modules
- Meet quality and productivity metrics
- Contribute to team improvement initiatives
Qualifications
- No prior experience required
- High school diploma or equivalent
- Basic computer literacy (typing, internet)
- Strong verbal communication skills
- Positive attitude and problem-solving mindset
- Ability to work independently and in teams
- Reliable transportation to office location
- Flexibility to work weekends (1-2 shifts/month)