Job Description
Join a Team That Values Your Time
Are you seeking a flexible part-time job in London that offers the financial peace of mind of weekly pay? Prestige Recruitment is currently looking for a dedicated and professional Customer Support Specialist to join our dynamic team.
We pride ourselves on providing top-tier service to our clients while ensuring our employees are rewarded fairly and promptly. With our guaranteed weekly payout schedule, you can plan your budget with confidence.
Why Apply?
- Weekly Payroll: Get paid every Friday for your hard work.
- Flexible Hours: Tailor your schedule to fit your lifestyle.
- Professional Environment: Work in a modern, supportive office setting.
- Competitive Rates: Earn between £13.00 and £16.00 per hour based on experience.
Don't miss this opportunity to advance your career while enjoying the flexibility of part-time work. Apply today and secure your spot with Prestige Recruitment.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Resolve customer issues and complaints efficiently while maintaining a professional demeanor.
- Maintain accurate records of all customer interactions and transactions in the CRM system.
- Collaborate with the sales and technical teams to resolve complex account issues.
- Stay updated on product knowledge and company policies to provide accurate information.
- Identify opportunities for process improvements and contribute to team goals.
Qualifications
- Previous experience in customer service, support, or a related field is preferred.
- Strong verbal and written communication skills in English.
- Ability to work independently and manage time effectively in a remote or hybrid setting.
- Proficiency with Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- A reliable computer and high-speed internet connection are essential.
- A positive attitude and a willingness to learn new systems.