Job Description
Join CityServe Solutions as a Part-Time Customer Specialist in Oklahoma City! We're urgently hiring passionate individuals to deliver exceptional service to our growing client base. This flexible role offers competitive pay and the opportunity to make an immediate impact. Perfect for students, professionals seeking work-life balance, or anyone wanting to contribute to our vibrant community. Apply now and become part of our award-winning team!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Resolve billing issues and product concerns while maintaining high satisfaction rates
- Update customer records and maintain accurate documentation in CRM systems
- Collaborate with cross-functional teams to address complex client needs
- Process transactions and ensure compliance with company policies
- Identify upsell opportunities to enhance customer experience
- Participate in weekly team meetings for performance reviews
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience in fast-paced environments
- Strong communication skills and ability to multitask effectively
- Proficiency with CRM software (Salesforce experience a plus)
- Available to work flexible shifts including evenings/weekends
- Valid driver's license and reliable transportation
- Must be authorized to work in the United States