Job Description
Join FlexiCare Solutions as a Part-Time Customer Specialist and enjoy the flexibility to balance work and life! We're urgently hiring compassionate professionals to deliver exceptional service in our Jacksonville hub. This role offers fully customizable shifts including evenings, weekends, and hybrid options. Perfect for students, parents, or career changers seeking stability without rigid schedules. Enjoy competitive pay, comprehensive training, and a supportive team environment. Start your journey with us today!
Responsibilities
- Deliver outstanding customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining service excellence standards
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company protocols and compliance requirements
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and CRM platforms
- Ability to work independently with minimal supervision
- Flexible schedule availability including weekends
- Positive attitude with problem-solving aptitude