Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! Enjoy the flexibility of part-time hours with the security of weekly pay in Baltimore's vibrant retail sector. We're seeking enthusiastic individuals to deliver exceptional customer experiences while supporting our flagship downtown store operations.
This position offers:
- Competitive hourly pay with weekly direct deposits
- Flexible scheduling including evenings and weekends
- Comprehensive product training
- Employee discount program
- Growth opportunities within our expanding retail network
Responsibilities
- Provide exceptional in-store customer service and product assistance
- Process transactions accurately using POS systems
- Manage inventory and stock shelves according to company standards
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store appearance
- Participate in seasonal merchandising and promotional activities
- Adhere to all safety and loss prevention protocols
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Reliable transportation to downtown Baltimore location
- Positive attitude with team-oriented mindset