Job Description
Join our dynamic team at FlexiHire Solutions and enjoy the flexibility of part-time work with guaranteed weekly pay! We're seeking enthusiastic Customer Service Specialists to deliver exceptional experiences to our clients in London. This role offers immediate start, no weekends, and competitive compensation paid every Friday. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start earning next week!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve billing issues and process transactions accurately using our CRM system
- Update customer records and maintain detailed documentation
- Collaborate with support teams to escalate complex cases effectively
- Meet weekly performance metrics for response time and resolution rates
- Participate in brief daily stand-ups and ongoing training sessions
- Provide feedback to improve customer experience workflows
Qualifications
- Previous customer service experience in a fast-paced environment
- Excellent written and verbal communication skills in English
- Proficiency with Microsoft Office and basic CRM software
- Strong problem-solving abilities and attention to detail
- Ability to work independently and manage time efficiently
- Available to work 20-25 hours per week (Monday-Friday 9am-5pm)
- Positive attitude and commitment to exceptional service standards