Job Description
Join Detroit Community Services and make a meaningful impact through flexible part-time work with weekly pay! We're seeking empathetic Customer Service Specialists to support our community programs across metro Detroit. Enjoy the stability of consistent weekly earnings while helping residents access vital resources. This role offers weekday shifts (20-25 hours/week) with no nights or weekends required—perfect for students, parents, or anyone seeking supplemental income. Our inclusive culture provides comprehensive training and growth opportunities within a mission-driven organization.
Responsibilities
- Assist clients with program enrollment and resource navigation
- Maintain accurate client records and documentation
- Coordinate with community partners for service referrals
- Conduct intake screenings and eligibility assessments
- Support outreach events and community engagement initiatives
- Process payments and manage confidential data securely
Qualifications
- High school diploma or equivalent (college students encouraged)
- Strong communication and interpersonal skills
- Proficiency with basic office software (MS Office Suite)
- Ability to handle sensitive information with discretion
- Reliable transportation for multi-site visits
- Experience in customer service or community work preferred