Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Express Retail Solutions. We're urgently seeking energetic professionals to deliver exceptional customer experiences in our fast-paced retail environment. This role offers flexible scheduling and immediate start opportunities for motivated individuals looking to make an impact.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints and escalate complex issues
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store standards
- Participate in training sessions to enhance product knowledge
- Contribute to a positive and inclusive work environment
Qualifications
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic proficiency with POS systems and Microsoft Office
- High school diploma or equivalent required
- Problem-solving mindset with attention to detail
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Texas ID or driver's license