Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're urgently seeking enthusiastic individuals to deliver exceptional service in our Philadelphia flagship store. This flexible role offers competitive pay and immediate start opportunities. Perfect for students, professionals seeking supplemental income, or those transitioning careers. Enjoy a supportive environment with comprehensive training and growth potential.
Responsibilities
- Provide personalized customer assistance across multiple channels (in-store, phone, email)
- Resolve product inquiries and complaints with empathy and efficiency
- Process transactions accurately using POS systems
- Support visual merchandising and inventory management tasks
- Collaborate with team members to maintain store standards
- Contribute to sales targets through upselling and product knowledge
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving abilities
- Basic computer proficiency with POS systems
- Flexible availability including evenings and weekends
- Ability to stand for extended periods
- Positive attitude and teamwork focus
- Philadelphia residency preferred