Job Description
Join our dynamic team at Apex Retail Solutions as we urgently seek a Part-Time Customer Service Specialist in Raleigh, NC! This is your opportunity to make an immediate impact while enjoying competitive pay and flexible scheduling. We're looking for passionate individuals who thrive in fast-paced environments and excel at delivering exceptional customer experiences. If you're ready to grow with a forward-thinking company, apply now!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately while maintaining a positive brand image
- Resolve customer concerns promptly and escalate complex issues to management
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to maintain a clean and organized sales floor
- Participate in product training to stay updated on company offerings
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months of customer service or retail experience
- Strong communication and problem-solving abilities
- Proficiency with POS systems and basic office software
- Ability to work flexible hours including evenings and weekends
- Valid North Carolina driver's license (for occasional store errands)
- Positive attitude with a customer-first mindset