Job Description
Join our award-winning retail team in the heart of Portland! We're seeking a dynamic Part-Time Customer Service Specialist to deliver exceptional experiences at our flagship location. This flexible role offers 20-30 hours/week with competitive pay, employee discounts, and opportunities for advancement in a thriving retail environment.
Our ideal candidate brings passion for customer service and thrives in fast-paced settings. You'll be the face of our brand, resolving inquiries with professionalism and turning visitors into loyal customers. Enjoy Portland's vibrant culture while building valuable retail experience.
Responsibilities
- Deliver outstanding in-person customer service with product knowledge and solution-oriented approach
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team on inventory management and visual merchandising
- Maintain clean, organized sales floor and fitting room standards
- Participate in product training sessions to stay updated on new arrivals
- Support loss prevention procedures and security protocols
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Strong attention to detail and problem-solving abilities
- Basic math proficiency and comfort with technology
- Positive attitude with collaborative team spirit
- Must be authorized to work in the US
- Availability to work 20-30 hours weekly