Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Jacksonville! We're seeking energetic individuals to deliver exceptional client experiences while supporting our growing operations. This immediate hire position offers competitive pay, flexible scheduling, and a supportive environment perfect for students or professionals seeking supplemental income. If you thrive in fast-paced settings and possess strong communication skills, we encourage you to apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently while maintaining client satisfaction
- Process transactions and update customer records accurately
- Collaborate with team members to ensure seamless service delivery
- Document interactions and report trends to improve service quality
- Adhere to company protocols and compliance standards
Qualifications
- High school diploma or equivalent; college coursework a plus
- 6+ months customer service or call center experience
- Exceptional verbal/written communication skills
- Proficient with CRM software and MS Office Suite
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Positive attitude with problem-solving mindset