Job Description
Join Metro Retail Solutions as a Part-Time Customer Service Specialist and become part of Detroit's vibrant retail community! We're seeking energetic professionals to deliver exceptional customer experiences while supporting our growing operations. This immediate hire position offers flexible scheduling and competitive compensation in a fast-paced environment. If you're passionate about service and ready to start immediately, apply today!
Responsibilities
- Provide exceptional in-person and phone customer support for retail clients
- Process transactions accurately using POS systems and manage cash handling
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in product training sessions to stay updated on inventory and promotions
- Support loss prevention measures and adhere to company security protocols
Qualifications
- High school diploma or equivalent; relevant experience preferred
- Strong communication and interpersonal skills with customer service focus
- Basic math proficiency and comfort with transaction processing systems
- Ability to stand for extended periods and lift up to 25 pounds
- Availability to work evenings, weekends, and holidays (20-30 hours/week)
- Previous retail or hospitality experience highly valued
- Valid Michigan driver's license for potential inventory runs
- Quick learner with adaptability to changing retail environments