Job Description
Join our dynamic team at Urban Retail Group, where we value flexibility and exceptional customer service. We're seeking enthusiastic Part-Time Customer Service Specialists to cover evening and weekend shifts in our flagship Chicago location. Enjoy a vibrant work environment while supporting our valued customers and contributing to our store's success. Perfect for students, parents, or anyone seeking a rewarding part-time opportunity with a reputable retail leader.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems and handle cash operations
- Manage inventory, stock shelves, and maintain visual merchandising standards
- Collaborate with team members to ensure seamless store operations during peak hours
- Resolve customer inquiries and concerns with professionalism and empathy
- Support loss prevention efforts and adhere to company policies
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 10 PM) and weekends (Saturday/Sunday)
- Basic math skills and comfort with technology
- Reliable transportation and punctuality
- Positive attitude and teamwork-oriented mindset