Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional experiences during evening and weekend shifts in our Atlanta location. This role is perfect for students, professionals seeking flexible hours, or anyone looking to make an immediate impact. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued.
Why You'll Love Working With Us:
- Flexible evening and weekend schedules
- Competitive hourly pay plus performance incentivesOpportunities for growth and advancement
- Comprehensive product and soft skills training
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store presentation
- Adhere to all safety and company policies during all shifts
- Contribute to a positive, team-oriented work environment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible evenings (4 PM - 10 PM) and weekends
- Basic proficiency with POS systems and Microsoft Office
- Strong attention to detail and organizational abilities
- Valid work authorization and reliable transportation