Job Description
Join Express Retail Solutions as a Part-Time Customer Service Specialist and become the face of our dynamic retail environment in Phoenix! We're seeking energetic individuals to deliver exceptional customer experiences while driving sales and maintaining store operations. This immediate hire position offers flexible scheduling and the opportunity to join a supportive team committed to excellence. If you're ready to start your career journey quickly, apply today!
Responsibilities
- Deliver outstanding customer service through product knowledge and problem resolution
- Process transactions accurately using POS systems and maintain cash drawer accountability
- Assist with inventory management, stock replenishment, and visual merchandising
- Operate point-of-sale systems and handle returns/exchanges per company policy
- Collaborate with team members to maintain a clean, organized sales floor
- Support store opening/closing procedures including security protocols
- Actively promote loyalty programs and special promotions to customers
Qualifications
- Previous retail or customer service experience preferred
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with POS systems
- Ability to work flexible shifts including evenings and weekends
- Valid driver's license and reliable transportation
- Must pass background check and drug screening
- Availability to start within 3-5 days of offer