Job Description
Join our dynamic team at Urban Oasis Wellness Center as a Part-Time Customer Service Specialist! We're seeking a friendly and organized professional to deliver exceptional client experiences in our Albuquerque location. This role offers flexible scheduling while making a meaningful impact in our growing wellness community. Perfect for students, career-changers, or those seeking work-life balance. Enjoy competitive pay, employee discounts, and a supportive environment focused on holistic wellbeing.
Responsibilities
- Manage client inquiries via phone, email, and in-person with professionalism and empathy
- Coordinate appointment scheduling and maintain accurate client records
- Process payments and manage point-of-sale transactions securely
- Support retail operations including inventory management and product displays
- Collaborate with wellness practitioners to ensure seamless service delivery
- Assist in maintaining a clean, welcoming, and compliant facility
- Participate in ongoing training on wellness products and services
Qualifications
- High school diploma or equivalent; customer service certification preferred
- Minimum 1 year experience in retail, hospitality, or administrative roles
- Exceptional communication and interpersonal skills
- Proficiency with scheduling software and POS systems
- Strong organizational abilities with attention to detail
- Ability to work independently and as part of a team
- Flexible availability including evenings and weekends
- Basic knowledge of wellness industry a plus