Job Description
Join our urgent hiring drive in Houston, TX! FlexiCare Solutions seeks motivated Part-Time Customer Service Specialists to deliver exceptional experiences while earning extra income. Perfect for students, retirees, or career-changers seeking flexible hours in a dynamic environment. Enjoy competitive pay, comprehensive training, and opportunities for advancement.
We prioritize work-life balance with evening/weekend shifts and remote options. Our award-winning team culture celebrates diversity and innovation. Apply today to become part of Houston's fastest-growing service provider!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with exceptional professionalism
- Process transactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities and contribute to revenue growth
- Adhere to compliance protocols and security standards
- Participate in ongoing training programs
- Track metrics and report performance insights
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service experience preferred
- Proficiency in CRM systems and Microsoft Office
- Strong problem-solving and conflict resolution abilities
- Excellent communication skills (bilingual a plus)
- Flexible availability including weekends
- Ability to work 20-30 hours weekly
- Valid Texas ID and reliable transportation