Job Description
Join Tampa Support Solutions' dynamic team as a Part-Time Customer Service Specialist! We're urgently hiring motivated individuals seeking flexible schedules in the heart of Tampa, FL. Enjoy competitive pay, remote work options, and a supportive environment where your skills shine. Perfect for students, parents, or anyone seeking work-life balance. Apply today and start making an immediate impact!
What We Offer:
- Flexible scheduling with evening/weekend options
- Comprehensive paid training
- Health benefits (part-time eligible)
- Growth opportunities to full-time roles
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and technical issues efficiently
- Document interactions using CRM systems
- Collaborate with team members on complex cases
- Maintain customer satisfaction metrics
- Process orders and service requests
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Proficient in Microsoft Office Suite
- Excellent communication and problem-solving skills
- Ability to work independently and remotely
- Flexible availability including weekends
- Basic technical troubleshooting knowledge