Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Specialist in vibrant Philadelphia! We're seeking energetic individuals to deliver exceptional shopping experiences at our flagship downtown location. This flexible 20-25 hour/week role offers competitive pay and the opportunity to develop valuable retail skills while working with a dynamic team. Perfect for students, career changers, or those seeking supplemental income in one of America's most historic cities.
Responsibilities
- Provide personalized customer assistance across product lines and services
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries with empathy and problem-solving expertise
- Support visual merchandising and inventory management tasks
- Collaborate with team members to maintain store standards
- Contribute to sales goals through upselling and product knowledge
- Participate in weekend and holiday shifts as needed
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift 25 lbs
- Flexible schedule availability including weekends
- Positive attitude and commitment to teamwork
- Philadelphia residency preferred but not required