Job Description
Looking to boost your income in Milwaukee? Join our dynamic team as a Part-Time Customer Service Specialist! We offer flexible scheduling, competitive pay, and a supportive environment perfect for students, parents, or anyone seeking supplemental income. Enjoy weekday/weekend shifts with no nights or holidays required. Training provided with opportunities for advancement. Start earning extra cash while helping customers achieve their goals!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, resolve billing issues, and troubleshoot product concerns
- Document interactions accurately in CRM system while maintaining confidentiality
- Collaborate with team members to ensure seamless customer experiences
- Meet performance metrics for response times and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Strong verbal/written communication skills with positive attitude
- Ability to multitask in fast-paced environment
- Reliable transportation to downtown Milwaukee location
- Basic computer proficiency with MS Office Suite
- Flexible availability including weekends