Job Description
Join our dynamic team at Express Staffing Solutions where we value flexibility and growth! We're urgently seeking motivated Part-Time Customer Service Specialists to deliver exceptional client experiences. This immediate-hire opportunity offers a fully remote schedule with daytime/evening shifts to accommodate your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions make a real difference. Apply today and start your career journey tomorrow!
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer concerns using empathy and problem-solving skills
- Update and maintain accurate client records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including call quality and resolution rates
- Participate in ongoing training to enhance product knowledge
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience preferred
- Strong communication and active listening skills
- Ability to work independently and manage time effectively
- Proficiency with Microsoft Office and CRM software
- Flexible availability including evenings/weekends
- Positive attitude and commitment to excellence
- Reliable high-speed internet connection for remote work