Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during evening and weekend shifts in our Baltimore locations. Perfect for students, career changers, or anyone seeking flexible hours, this entry-level role offers comprehensive training and growth opportunities. Enjoy a supportive environment where your contributions directly impact customer satisfaction and store success.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized sales floor and fitting rooms
- Collaborate with team members during peak hours
- Resolve customer inquiries with professionalism and empathy
- Adhere to all safety and operational protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Availability for evenings (4-11 PM) and weekends
- Basic computer literacy and comfort with technology
- Strong communication and interpersonal skills
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset
- No prior experience required - we train!
- Must be authorized to work in the US