Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking motivated individuals with flexible schedules to deliver exceptional customer experiences in Indianapolis. This entry-level role offers competitive pay, growth opportunities, and a supportive work environment. Perfect for students or professionals seeking work-life balance. Apply now to start your career journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to resolve service issues
- Support inventory management and store operations
- Assist with visual merchandising and store presentation
- Participate in team training and development sessions
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Previous customer service experience preferred
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location
- Ability to stand for extended periods