Job Description
Join our dynamic team at Keystone Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences while supporting our growing operations in the heart of Philadelphia. This flexible role offers weekday and weekend shifts with competitive pay and growth opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately and maintain organized records
- Assist with inventory management and store merchandising
- Collaborate with team to resolve escalations and ensure customer satisfaction
- Support promotional events and seasonal campaigns
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude with excellent teamwork capabilities