Job Description
Join our dynamic team at Louisville Retail Hub as a Part-Time Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional shopping experiences while supporting our bustling downtown store. This flexible position offers weekday and weekend shifts with no nights or holidays required. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, employee discounts, and a supportive environment where your contributions are valued. Apply today and become part of Louisville's premier retail destination!
Responsibilities
- Provide exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using POS systems while maintaining cash handling security
- Assist customers with product inquiries, returns, and inventory location
- Collaborate with team to maintain organized, visually appealing displays and clean store environment
- Support inventory management through stock replenishment and cycle counting
- Actively promote current promotions and loyalty programs to enhance customer engagement
- Report operational issues to store management for timely resolution
Qualifications
- High school diploma or equivalent (current students welcome)
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in fast-paced settings
- Basic proficiency with POS systems and digital tools
- Reliable transportation and consistent availability for 15-25 hours weekly
- Positive attitude and passion for helping customers
- Ability to stand for extended periods and lift up to 25 lbs
- Pass background check and drug screening