Job Description
Join our dynamic team at Indianapolis Retail Group as a Part-Time Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional shopping experiences in our downtown Indianapolis location. This flexible position offers 20-25 hours per week with competitive pay and opportunities for advancement. Perfect for students, parents, or anyone seeking work-life balance in a vibrant retail environment.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to maintain store standards
- Support promotional campaigns and seasonal events
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset