Job Description
Join Detroit Retail Hub as a Part-Time Customer Service Specialist and become the face of our vibrant downtown store! We're seeking energetic individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences. This role offers flexible hours including evenings and weekends, making it perfect for students or professionals seeking supplemental income. Enjoy competitive pay, employee discounts, and a supportive team culture focused on growth and development.
Responsibilities
- Provide exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using our POS system while maintaining cash drawer accountability
- Assist customers with product inquiries, returns, and exchanges
- Maintain clean, organized sales floor and restock merchandise as needed
- Collaborate with team members to achieve daily sales targets
- Report inventory discrepancies and operational issues to management
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent; college students welcome
- 6+ months of customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and holidays
- Valid driver's license and reliable transportation
- Positive attitude and problem-solving mindset