Job Description
Join Louisville Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional customer experiences at our downtown Louisville location. Perfect for students, career changers, or those seeking flexible hours. Enjoy competitive pay, comprehensive training, and a dynamic team environment. Why join us?
- Flexible scheduling (evenings/weekends)
- Comprehensive product training
- Employee discounts on all products
- Opportunities for advancement to full-time roles
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Process returns, exchanges, and transactions accurately
- Resolve customer complaints with empathy and professionalism
- Maintain organized product displays and store cleanliness
- Collaborate with team to achieve sales targets
- Utilize POS systems and inventory management software
- Train new staff on customer service protocols
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Exceptional verbal communication skills
- Strong problem-solving abilities
- Proficiency with basic computer applications
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- Valid driver's license (for occasional store deliveries)