Job Description
Join our dynamic team at Texas Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service in our high-traffic Austin location. This flexible opportunity (20-25 hours/week) is perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, comprehensive training, and a supportive work environment with advancement potential.
As a key member of our customer experience team, you'll be the face of our brand, ensuring every interaction exceeds expectations. We value diversity, teamwork, and a passion for problem-solving. If you thrive in fast-paced environments and want to make a tangible impact, apply today!
Responsibilities
- Deliver exceptional in-person and phone customer service with a positive attitude
- Process transactions accurately using POS systems and handle cash payments
- Resolve customer inquiries and complaints promptly with empathy
- Assist with inventory management, stocking, and visual merchandising
- Collaborate with team members to maintain store cleanliness and organization
- Participate in product knowledge training to provide expert recommendations
- Contribute to achieving daily sales targets and customer satisfaction goals
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in busy settings
- Basic math proficiency and comfort handling cash/POS systems
- Reliable transportation and flexible availability (including weekends)
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs