Job Description
Join our dynamic team at Global Retail Solutions as a Part-Time Customer Service Specialist in Atlanta! We're seeking enthusiastic individuals to deliver exceptional service while supporting our retail operations. This flexible role offers competitive pay, comprehensive training, and opportunities for growth in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy a modern workplace culture with employee discounts and a supportive team atmosphere.
Responsibilities
- Provide exceptional in-person and phone customer support with a friendly, professional demeanor
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Resolve customer inquiries and complaints efficiently with solution-focused communication
- Assist with inventory management, stock replenishment, and visual merchandising
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in product knowledge training to effectively assist customers
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent; college students strongly encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to multitask in busy environments
- Basic proficiency with POS systems and digital tools
- Availability to work evenings, weekends, and holidays (20-25 hours/week)
- Positive attitude with problem-solving mindset and adaptability
- Reliable transportation and punctual attendance record
- Ability to stand for extended periods and lift up to 25 lbs