Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Houston Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional service to our growing client base in the heart of Houston. This flexible position offers 20-25 hours per week with competitive pay and opportunities for advancement. Perfect for students, parents, or professionals seeking work-life balance. Enjoy a supportive environment where your contributions directly impact our community's retail experience.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer complaints efficiently with solution-oriented approaches
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to maintain store cleanliness and organization
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students welcome
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to work flexible shifts including weekends and holidays
- Valid Texas driver's license and reliable transportation
- Positive attitude with problem-solving mindset