Job Description
Join FlexiWork Solutions and transform your free time into extra income! We're seeking energetic Part-Time Customer Service Specialists in Charlotte to deliver exceptional support while enjoying flexible schedules. Perfect for students, parents, or anyone seeking supplemental income with zero weekend or holiday shifts. Our competitive hourly rates and growth opportunities make this the ideal side hustle to boost your finances.
Why Choose Us?
- Flexible 20-30 hour weekly schedules
- Comprehensive paid training
- Performance-based quarterly bonuses
- Modern remote-friendly hybrid options
- Free parking and commuter benefits
Responsibilities
- Resolve customer inquiries via phone, email, and chat within SLA targets
- Process orders, returns, and exchanges using CRM systems
- Update customer records and maintain accurate documentation
- Collaborate with sales team to identify upsell opportunities
- Participate in bi-weekly team performance reviews
- Assist with inventory management and quality control tasks
- Adhere to all company compliance and security protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient with Microsoft Office Suite
- Strong problem-solving and conflict resolution skills
- Available to work 3-5 weekdays (no weekends)
- Reliable transportation to Charlotte office
- Ability to multitask in fast-paced environments
- Basic data entry accuracy (10,000+ keystrokes/hr)