Job Description
Join our dynamic team at Wichita Community Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional client experiences while supporting our growing community initiatives. This flexible role offers weekday and weekend shifts with competitive compensation and growth opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Resolve service issues and escalate complex cases appropriately
- Support community outreach programs and local event coordination
- Collaborate with team members to maintain efficient workflows
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and conflict resolution skills
- Basic computer proficiency with MS Office Suite
- Ability to work flexible shifts including weekends
- Positive attitude with problem-solving mindset