Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist in the heart of Detroit! We're seeking energetic individuals to deliver exceptional service while supporting our retail operations. This flexible role offers competitive pay, growth opportunities, and a vibrant work environment in one of America's most revitalized cities.
Perfect for students, career changers, or those seeking supplemental income, our part-time positions include comprehensive training and a supportive team culture. Help us redefine retail excellence while building valuable transferable skills.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and concerns with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and organization
- Participate in product knowledge training to effectively assist customers
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic math proficiency and comfort with technology
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods