Job Description
Join FlexiPay Solutions as a Part-Time Customer Service Specialist and enjoy the flexibility of weekly payments! We're seeking enthusiastic professionals to deliver exceptional support while maintaining a healthy work-life balance. This role offers immediate payment cycles and is perfect for students, parents, or anyone seeking supplemental income.
Our Manchester-based team thrives on innovation and customer satisfaction. You'll become part of a supportive environment where your contributions are recognised weekly, ensuring financial stability and motivation. If you're passionate about helping others and value timely compensation, this opportunity is tailored for you.
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve customer issues efficiently with empathy and professionalism
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Adhere to company policies and regulatory requirements
- Identify opportunities for upselling and cross-selling
- Participate in weekly team meetings and training sessions
Qualifications
- Previous customer service experience preferred but not essential
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in using CRM software and Microsoft Office
- Ability to work independently and manage time effectively
- Positive attitude and resilience in fast-paced environments
- Legally eligible to work in the UK with right to weekly pay