Job Description
Join our vibrant team at Urban Retail Group as a Part-Time Customer Service Specialist in the heart of Los Angeles! We're seeking energetic professionals to deliver exceptional shopping experiences at our flagship location on Sunset Boulevard. This role offers flexible scheduling, competitive pay, and opportunities for growth within our dynamic retail environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy a collaborative culture with comprehensive training and employee discounts on our premium product lines.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash/credit payments
- Resolve customer inquiries with professionalism and product knowledge
- Assist in visual merchandising and inventory management tasks
- Collaborate with team members to maintain store presentation standards
- Participate in weekly training sessions to enhance product expertise
- Support loss prevention protocols and store security measures
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Proficiency with POS systems and basic computer applications
- Ability to work evenings, weekends, and holidays as required
- Valid California driver's license (for occasional errands)
- Detail-oriented with excellent organizational abilities